Company profileKuwait
The last-mile backbone for Kuwait’s businesses.
Tadalal moves orders from shop to doorstep for merchants, restaurants and enterprises across all six governorates — with one platform for ordering, dispatch, live tracking and settlement.
Waybill · TDL-KW-0001- Trading name
- Tadalal
- Parent company
- Makinzi Consumer Goods Delivery Company
- Country
- State of Kuwait
- Coverage
- All six governorates
- info@tadalal.app
- Website
- tadalal.app
A subsidiary of Makinzi Consumer Goods Delivery Company
Tadalal brings Makinzi’s fleet, drivers and operating experience to merchants through a single digital platform.
- Team180+Drivers on the road
- Fleet150Vehicles in the fleet
- Services8Service lines
- SettlementT+1Cash-on-delivery settlement
Who we are
Delivery, fulfilment and commerce under one roof
We run daily delivery for retail, food, health and corporate clients in Kuwait. Merchants create orders or sell through their own Tadalal storefront; our drivers pick up, deliver and collect payment, and every step is visible on a live map.
To make every delivery in Kuwait on time, traceable and easy to settle.
To be the logistics partner every Kuwaiti business relies on for the last mile.
Fleet and team
150 vehicles and 180+ drivers — the right ride for every delivery
From documents and small parcels to bulk retail drops, we match each order to the vehicle that suits it.
Motorbikes
90 · 60%Fast, light parcels and food across busy city areas.
Cars and vans
50 · 33%Retail orders, multi-drop routes and fragile items.
Trucks
10 · 7%Bulk, B2B and large-item distribution.
Trained drivers, managed in real time
Every driver works through the Tadalal app with live GPS, proof of delivery and in-app payment collection.
Coverage
Daily delivery in all six governorates of Kuwait
- Capital
- Hawalli
- Farwaniya
- Mubarak Al-Kabeer
- Ahmadi
- Jahra
What we do
Eight service lines, one logistics partner
Use one service or combine them — orders, drivers, payments and reports stay in the same platform.
Same-day and scheduled delivery
On-demand and booked time-slot delivery for parcels and orders.
Cash on delivery and KNET
We collect at the door and settle collections to your wallet.
E-commerce fulfilment
Storage, pick and pack, and dispatch for online sellers.
B2B and bulk distribution
Store replenishment and multi-drop routes for retailers and suppliers.
Dedicated fleet
Drivers and vehicles assigned to your brand during your peak hours.
Returns and exchanges
Reverse pickup, exchanges and return-to-merchant handling.
Online storefront and checkout
Your own store on your domain, with delivery built into checkout.
Live tracking and API
Real-time tracking for you and your customers, plus an API for your systems.
Tracking
The journey of an order
- Step 1Order receivedFrom your portal, storefront or API.
- Step 2Driver assignedThe nearest available driver, automatically.
- Step 3Picked upConfirmed at your branch by GPS.
- Step 4On the wayTracked live by you and your customer.
- Step 5Delivered and settledProof of delivery, payment collected and reported.
Service levels
Service-level commitments and performance indicators
The targets we work to with our business clients. Contract-specific SLAs are agreed per account.
- Same-day deliveryOrders before 2 pmDelivered the same day within Kuwait
- On-time delivery95%+Delivered inside the promised window
- First-attempt success90%+Delivered without a second visit
- Cash settlementT+1COD collections credited the next working day
- Tracking coverage100%Every order visible on the live map
Who we serve
The sectors and networks we deliver for
- Retail and e-commerce
- Restaurants and cafés
- Pharmacies and health
- Beauty and cosmetics
- Electronics
- Groceries and FMCG
- Corporate and documents
- Events and gifting
Request a delivery quote
Tell us what you send and where, and our team will prepare a proposal for your business.